At paininsights.co.uk, we are committed to safeguarding the privacy of our website visitors and service users. This policy outlines how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- Information We Collect
We may collect and process the following personal data:
- Contact Information: Including your name, email address, and phone number, provided when you contact us or subscribe to our services.
- Usage Data: Information about your interactions with our website, such as IP address, browser type, pages viewed, and the dates/times of your visits.
- Communication Data: Content of any messages you send to us via email or through our website’s contact form.
- How We Use Your Information
Your personal data may be used for the following purposes:
- Service Provision: To respond to your inquiries and provide information about our services.
- Website Improvement: To analyze website usage and enhance user experience.
- Communication: To send you updates, newsletters, or other information you have requested.
- Legal Compliance: To comply with legal obligations or respond to lawful requests from public authorities.
- Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you have given explicit consent for us to process your data for specific purposes.
- Legitimate Interests: For purposes such as improving our services and website functionality, provided these interests are not overridden by your rights.
- Legal Obligations: To comply with applicable laws and regulations.
- Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website and providing services, subject to confidentiality agreements.
- Legal Authorities: When required by law or to protect our rights and safety.
- Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
- Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
- Your Rights
Under the UK GDPR, you have the following rights:
- Access: To request a copy of the personal data we hold about you.
- Rectification: To request correction of inaccurate or incomplete data.
- Erasure: To request deletion of your personal data under certain conditions.
- Restriction: To request restriction of processing your data in specific circumstances.
- Objection: To object to processing based on legitimate interests or for direct marketing purposes.
- Data Portability: To receive your data in a structured, commonly used format and have it transmitted to another controller.
To exercise these rights, please contact us at paindocs.co.uk@gmail.com.
- Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
- Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
- Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
- Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
This policy is effective as of 23.06.2025
